Use this assessment tool to evaluate any pump repair shop with which your operations are currently working, or any that you are considering for future work.
This article is the third in a series based on a presentation delivered at the 2007 NPRA Reliability & Maintenance Conference in Houston, TX. Here, as with the previous installments (which ran in the July 2007 and September 2007 issues of Maintenance Technology), the authors discuss how to distinguish competent pump repair operations.
Part II of this series, published in September 2007, concluded by promising specific assessment criteria for those considering entrusting their pumps to a non-OEM pump rebuilder. Referring to competent pump rebuild shops, we coined the term “CPRS.”
CPRS assessment tool and matrix
The following information can be used as an assessment tool for any shop that you, as a pump user/owner, are considering for future work—as well as for those with whom you might presently be doing business.
Mergers and consolidations over the past decade or so have had a significant impact on both pump users and pump manufacturers. Given the consolidations in the pump industry and changing landscapes in terms of qualified workers/associates to effect a competent repair, it is strongly suggested that a pump user/owner use this tool and survey all the shops it is working with and/or considering working with, at least once a year. A lot of things can change—people come and go, improvements can be made or lost and financial performance pressures persist. These factors all have a direct impact on the capability of your outside repair shop.
Although this assessment tool is by no means complete, it can be the basis for assessing one’s in-house pump repair shops and those of your OEM, as well as any non-OEM facilities. Routine assessments of repair shops can avoid unwanted surprises and the ensuing aftermath of a poor repair on a critical piece of equipment.