Tag Archives: capability spotlight

Capability Spotlight: Leverage a Global Network

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From its first storefront on Diversey Street in Chicago in 1969, Hydro has grown into an expansive service network that supports rotating equipment users worldwide.  Our extensive footprint ensures that we can deliver our hallmark quality and exceptional customer service to clients across the globe.

Our geographic expansion has been accompanied by the growth of our engineering capabilities and our application knowledge. While all Hydro facilities are guided by the same processes and standards, we have also developed targeted capabilities, tooling, and experience in our individual locations to serve their local markets.  This service base is complemented by our centralized global engineering division, with experts in disciplines such as hydraulic design, metallurgy, and vibration analysis and troubleshooting.

By leveraging a diversity of expertise and resources, we can cater to the unique needs of each customer, ensuring timely and effective solutions that uphold our high standards of excellence. Some examples of niche capabilities within our network that can be leveraged by Hydro’s customers include:

Our growth has strengthened—not diminished—our commitment to local service excellence. Each service center combines on-site, dedicated engineering resources with established local supplier networks to deliver timely, effective support. We believe that communication is the cornerstone of successful collaboration, and we work hard to foster a culture of transparency and engagement.

Find your local Hydro service center here.

Capability Spotlight: Verify Pump Performance

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Performance testing in a controlled environment is an important tool for pump designers and users alike. Understanding how the pump will react hydraulically and mechanically throughout the full range of operation enables improved equipment reliability, optimized efficiency, and reduced operating and maintenance costs.

In the aftermarket, performance testing helps equipment owners:

  • Identify discrepancies between actual and expected performance before equipment is returned to the field
  • Validate acceptable mechanical performance of critical equipment post-repair- before significant damage occurs
  • Confirm effectiveness of hydraulic modifications by validating that theoretical performance is accurate and repeatable

To support end users in understanding equipment health and performance, Hydro built its Certified Performance Test Lab at the HydroAire 40th Street service center in Chicago. Our test lab was the first to be certified by the Hydraulic Institute’s Pump Test Lab Approval Program, and all testing is completed in accordance with Hydraulic Institute (HI) 14.6/40.6 and/or API 610, ASME, or ISO, as relevant.

Hydro’s test lab is tailored to the demands of the aftermarket, focusing on flexibility and data transparency. Instead of moving the piping to the pump, Hydro’s Test Lab moves the pump to the piping:

  • A 36’x20’ baseplate allows for quick and customized installation
  • A multitude of piping inlets/outlets suitable for a wide range of nozzle sizes
  • Accommodates hundreds of different pump configurations
  • Allows multiple pumps to be staged for testing simultaneously

This flexible configuration enables Hydro to set the standard for turnaround times on aftermarket testing. In addition to common offerings such as hydraulic performance, mechanical performance, NPSH, endurance, and critical speed testing, Hydro has performed custom testing configurations to help end users understand specific problems. This is illustrated in the Test Lab’s inaugural test, which was a series of tests for a nuclear safety-related service to help an end user prove to the NRC that this service was capable of handling transient air voids in the system.

Learn more about Hydro’s Certified Performance Test Lab or contact us to schedule a pump test.

Capability Spotlight: Utilize On-Site Expertise

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In the intricate world of industrial operations, pumps play a pivotal role. When a pump fails, it can disrupt entire production lines, leading to significant financial losses and safety hazards. Regardless of the quality of equipment construction or refurbishment, a proper field installation is critical to ensure reliable performance and achieve maximum life.

Unfortunately, the industrial sector is currently facing a significant challenge: the retirement of a large cohort of experienced workers. This exodus has created a skills gap, particularly in areas like field service. The expertise and knowledge these seasoned professionals possess are invaluable, and their absence can leave companies vulnerable.

That’s why partnering with a skilled and experienced field service team is critical.

Hydro’s field service technicians and technical field advisors (TFA) are highly knowledgeable professionals with experience over a wide range of pump applications, manufacturers, and models.  This experience is a critical factor in ensuring that field projects are performed effectively:

  • Hydro’s technicians are pump subject matter experts and have an extensive understanding of pump systems, their components, and common issues. This knowledge allows them to diagnose problems quickly and accurately.
  • Experience has provided our field service technicians with the ability to think quickly on their feet and develop exceptional problem-solving skills. They can handle unexpected challenges, devise creative solutions, and minimize downtime.
  • Experienced technicians are more efficient at their tasks. They know the best practices, processes, and tools to use, resulting in faster turnaround times without compromising the accuracy or quality of the field activity.

At Hydro, our on-site services team is comprised of subject matter experts in their field. Their knowledge across OEMs and industries is combined with Hydro’s extensive library historical data and global engineering support. It is also augmented by our field engineering division, which provides on-site performance and mechanical testing and troubleshooting. This powerful combination allows us to provide tailored solutions for your pump problems, enhance your reliability, and reduce your pump-related operating and maintenance costs.

Meet Hydro’s Technical Field Advisors:


Our Field Service Offerings

Hydro’s comprehensive field service offerings include:

  • Installation and start-up
  • Field machining and onsite welding
  • Turnkey services
  • Project management
  • Vibration analysis
  • Laser alignment
  • Pump system troubleshooting
  • Field engineering
  • Emergency field response
  • Hands-on training

Read more about how Hydro’s On-Site Services team has supported end user’s in the field with this case study from the Nuclear Power industry.

Contact us to discuss scheduling on-site support.

Capability Spotlight: Rethink Your Parts Strategy

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The Critical Parts Landscape is Changing.

With the advent of innovative pattern making and additive manufacturing, end users have more options than ever before when it comes to parts supply. When faced with these exciting changes, it is important to develop a parts strategy that takes advantage of new technology while still reducing risk of component failure or unsuitability.

At Hydro Parts Solutions, we combine innovation with hard-earned experience in pump engineering, reverse engineering, materials, and casting.  Knowing that reverse engineering is far more complex than laser scanning and replication, they rely heavily on this experience and the knowledge of Hydro’s engineering network to verify critical dimensions, account for wear of the scanned component, upgrade tolerances, and provide a part that is better than the original.

By cultivating strong relationships with local foundries, Hydro Parts Solutions can provide expedited lead times while maintaining control of product quality throughout the manufacturing process. They adhere to strict process control procedures, including providing standardized parts numbers and generating drawings for every part.

Every job completed by Hydro Parts Solutions is passed through multiple levels of engineering and inspection checks, from model development through pattern creation to final machining and equivalency analysis.   This gives you confidence that the parts supplied will provide safe and reliable service.

As pump experts, Hydro has the experience to reverse engineer and supply complex hydraulic components and the resources to diagnose design problems and suggest targeted upgrades. Hydro routinely upgrades vintage equipment with proven design component design upgrades that counteract known failure modes. Our global engineering team works closely with our parts division to perform hydraulic modifications that increase efficiency or help end users meet changed system requirements.

The end result? Shorter lead times and longer component life.

Explore Hydro Parts Solutions’ state-of-the-art parts case studies.

Discover Hydro Parts Solutions here.

Contact us for a parts quote.

Capability Spotlight: Addressing Obsolescence

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A dependable source of quality parts supply is critical to maintain safe, reliable, and profitable operation of industrial facilities. However, aging equipment and pressure on the global supply chain have created a challenging environment in the replacement parts.

Obsolescence and loss of supplier experience have resulted in many plants rethinking the idea that the original equipment manufacturer (OEM) should be the go-to source for parts supply. Consolidation of OEMs and retirement and down-sizing on the supplier side have led to loss of capability, compromised quality, and slower response times. Ordering parts through the OEM is also a highly transactional process that rarely engages engineering. Without engineering involvement, there is no opportunity to determine if new technology or design improvements are available that can improve the reliability of the component.

Hydro helps end users meet the challenges of obsolescence with hard-earned reverse engineering expertise, an extensive library of parts drawings across OEMs, a global engineering network, and a dedicated parts division that delivers industry-leading turnaround times for cast components.

When sourcing an alternative for quality parts, it is important to understand that reverse engineering goes beyond simple replication and must engage an experienced engineering team. Advanced technologies can help significantly in the process of reverse engineering critical parts, but relying on these technologies alone is not enough to ensure proper design and manufacture. Geometry, metallurgy, hardness, tolerances, and coatings should all be considered and they add to the complexity of the reverse engineering process. Reproducing the part without reviewing the hydraulic, mechanical, and material characteristics of the component can lead to incorrect geometry or failure of the part when placed in service.

Hydro’s reverse engineering procedures ensure that a comprehensive engineering review is completed during the reverse engineering process. We are also able to leverage our library of known failure mechanisms and proven solutions to improve component design and performance.

Read about how Hydro helps end users overcome the challenges of obsolescence and other supply chain challenges in our case studies with Nuclear Engineering International here and here.

Discover our Hydro’s Parts Solutions division here.