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Services
Putting Data to Work. Centaur allows real-time remote access to live and historical equipment data, enabling Hydro’s team of skilled vibration specialists to perform advanced asset monitoring in tandem with the equipment end users. As part of Centaur’s standard service offering, the engineering team provides monitoring oversight, monthly health reports, and advanced analytical support.
One Source.
Total Support.
Centaur’s state-of-the-art monitoring solution provides end-users with continuous (24/7) monitoring services, including automated notifications provided by the software, a dedicated project manager, and assigned engineering support.
As part of Centaur’s monitoring service, Digital Twin models are included in the software interface that represent the machine train components. The Digital Twin is specific to the installed equipment, modeling all major components and accurately representing couplings, bearing models, etc.
In addition to access to the Centaur software and monitoring oversight, Hydro’s monitoring service provides health assessments, diagnostics, and reporting, including the following:
- Continuous monitoring
- Automated diagnostic reports
- Alarm event diagnostic reports
- Next business day engineering support
- Monthly system assessment reports
Moving Forward,
Together.
Hydro continues to invest in developing technologies related to condition monitoring. As feedback from the field is received, Hydro explores new inputs to monitor other critical data that predicts pump health. The algorithms behind the Centaur software are continuously fed input to refine their predictive capabilities.
Complementing advancements in hardware and software, the talented engineering team that staffs Hydro’s Monitoring & Diagnostic Center in Chicago is growing to remain responsive to customer needs.
Centaur’s highly skilled support team includes experienced vibration and rotating equipment subject matter experts and is backed by Hydro’s diversified engineering network. This team provides customers with monitoring oversight and advanced analytical support. As an unbiased presence in the aftermarket for over 50 years, Hydro has amassed critical experience over a broad spectrum of manufacturers, designs, and applications. This cross-OEM experience is leveraged when making diagnoses and recommending remedial actions.