News

Hydro’s Perspective On The Global Aftermarket

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Written by: Sarah Schroer
Publisher: Pump Engineer Magazine / May, 2014

 

Hydro is a global leader in the pump aftermarket repairs, upgrades and engineering solutions.

Pump companies typically fall into one of two categories: the original equipment manufacturer (OEM) that design, build, and sell pumps; and smaller, local machine repair shops. But Hydro offers the pump industry the best of both worlds. George Harris, one of the original founding engineers and current CEO, explains Hydro’s unique worldwide market position: “We have developed a unique niche where we have the engineering services, the testing capabilities, and the worldwide footprint that the large OEMs have, but we still maintain the exibility and the cost-effectiveness of the smaller companies.”

Harris also emphasizes that engineers are the heart of the company. Nick Dagres, the Vice President of Nuclear Operations in Chicago, notes that “We focus on aftermarket services and support. We implement engineering modifications to improve the performance of pumps that are out in the field.” By offering pump rebuilding, engineering, and upgrading at each service centre, Hydro can more effectively service the special needs and requirements of customers in each region. Staying close to the customer is one of the fundamental tenets of Hydro’s strategy and culture.

 

(Left) Hydro’s long list of services include welding-related repairs, such as performed on this 2 ½” Pacific RL IJ charging pump. (Right) A thorough quality inspection is carried out by Hydro’s detail oriented engineers.

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Hydro Middle East team earns API certifications in record time

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Though it usually takes between one and two years to receive accredation for an internationally recognized quality control program; through tireless effort and excellent teamwork, Hydro Middle East has managed to receive their accreditation in less than six months. Having an accredited QA/QC program is vital to attracting new business and this rapid implementation was necessary to ensure successful start-up phase for HME.

They began their quest in September, 2013 when they hired Haran, a metallurgist and welding engineer, as their QA manager. The brand-new team began to put together the systems, policies and procedures that formed the basis of their QA/QC program.

In February, the API (American Petroleum Institute) held an in-depth, four-day audit, the result of which was that the auditor recommended HME be awarded all of the certifications for which they applied.

According to HME’s director, Thomas Arakal, the results of this audit “represent a watershed in HME’s development as a professional service provider in the Middle East Market. To achieve such a recommendation from the API auditor after such a short period of operations is indeed a testament to our teamwork and of what can be achieved with vision, belief and perseverance.”

Hydro Inc. acquires Energy Repair Services

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hydro_rockymountainHydro Inc. is pleased to announce the acquisition of Energy Repair Service in Denver, Colorado, as the latest addition to the Hydro fleet. The 27,500 sq. ft. facility will play an important role in providing pump aftermarket services to customers in the Rocky Mountain region in the Power, Pipeline, Refining, Chemical, and Mining industries. Jim Surkau will be the VP & GM of the new facility and lead the transition of the coworkers and facility.

ITT Goulds Pumps Partners With HydroAire Inc.

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ITT Goulds Pumps will be changing channel partners for the supply of Goulds Pumps to the nuclear marketplace. HydroAire Inc. based in Chicago, IL will be the provider of pumps, pump parts, and repair service effective January lst, 2014. Through the end of this year, we will transition responsibility from Enertech to HydroAire effective November 15th, 2013.

  • Orders for existing quotations provided to you by Enertech may be placed upon them through December 31st 2013.
  • New proposals can be provided by HydroAire for Goulds Pumps products beginning November 15th, 2013.

For more information or for service/support of your Goulds pumps, contact Faisal Salman at 312-738-3000.