24/7 Field & Emergency Services
From its inception, Hydro has maintained a strong focus on engineering as an essential part of the repair process, providing hands-on engineering support in the field and on the shop floor.
As a result, Hydro has pioneered many specialized repair processes, reliability improvements and engineering upgrades. As an independent company, Hydro offers unbiased engineering analysis in each repair situation.
Field Service Capabilites
When a pump is critical to the operation of your plant, it is important to work with an experienced Field Service Team. Hydro’s Field Technicians have extensive cross-OEM knowledge, enabling them to work on many pump makes and models.
Our Field Services include:
- Installation & Start-up
- Field Machining & Onsite Welding
- Turnkey Services
- Project Management
- Stress Relieving
- Vibration Analysis
- Laser Alignment
- Pump System Troubleshooting
- Field Engineering
- Emergency Field Response
Pump Installation & Startup
Hydro's experienced Field Service Technicians are skilled at performing and supporting engineered pump installations and startups. Whether installing equipment repaired by Hydro or new or replacement components, our cross-OEM trained Field Service Technicians will be your lifeline to a timely project completion and successful equipment start-up.
Field Machining &
Onsite Welding
Hydro’s Field Service Technicians use state-of-the-art tools and techniques for critical equipment repairs. Hydro employs the use of portable rolling tool carts which contain rigging, micrometer, and storage gang boxes in addition to several hydraulic boring bars of various sizes. Hydro offers support for field machining and full orbital and robotic welding operations which may require post-weld heat treatment, certification, and NDE. In the case that post-weld heat treatment is required, Hydro’s Field Service Technicians can offer stress relieving to reduce the residual stresses that may result from welding.
Project Management
Hydro offers technical oversight support which enables a plant to free up personnel during an outage so they can manage peripheral projects. Hydro’s Field Service Technicians work directly with your maintenance staff to supervise all activities onsite that will achieve the requirements of the work scope. Hydro Field Service Technicians offer guidance to fine-tune the work scope and project timeline, discover efficiencies, work with third-party labor groups, and determine cost reduction opportunities.
Turnkey Services
Hydro’s Field Service Technicians work with your plant liaisons to coordinate and plan the entire job from start to finish. We provide all the tools and labor to complete the job and can perform the finer details of the work scope. Communication is the most crucial part of successful turnkey projects, and Hydro coordinates daily with your plant liaisons to ensure timely updates on emerging issues and job status.
"What drew me most to Hydro 8+ years ago is their dedication to the pump aftermarket. As opposed to the OEM where the primary focus is new equipment sales, Hydro exists as a customer-based organization that can quickly mobilize and adjust as necessary to best meet the client's needs. At Hydro, I found a home with colleagues and past co-workers with a common paradigm focused on customer support."
John Neely, Manager of Field Service, HydroAire, Inc.
Pump Vibration Analysis
Hydro’s Field Service Technicians can assist your maintenance and reliability efforts by using multichannel data collection and analysis hardware/software to analyze a pump's vibration signatures. Vibration analysis has proven to be an effective tool for detecting problems early on, allowing enough time for the root cause to be determined and reducing the potential for more serious problems to evolve.